Another friend mentioned giving up last week. Her reasons were the same – low income and long work hours. But with one addition: “I hate dealing with clients”. Is she alone? We all have or had that coo coo client that called very happy and talkative and 10 minutes later, he would call again with a changed tone of voice. What about that client that edits your 10k-word work and complaints of the single error he has found – or worse, he decided there will be discount for poor quality because of that single error? (Am I getting obsessed on the discount topic?)
As most situations in life, we have alternatives. You can either embrace it, if the client is worthy, or let him go. I hate headaches, but I love ice cream and this icy thing gives me quite some pain… I have to decide whether to endure the pain for a little pleasure, or avoid the pleasure because the pain is too much. Is this client a headache or a migraine? Letting him go will result in a migraine, a headache or happiness?
|Ok, too smiley, she’s probably not working…|
Don’t think you’re off the hook just because you don’t deal with direct clients… Translation companies are your clients. Remember you don’t have to love them, but you do have to get along. If you see you’ve got mail and the first thing that comes to your mind is “I hope it’s not Joe”, something is wrong. It may be time to let that client go, and make room for other clients, luckily, with fewer headaches and more smiles.